10-5-4 Alarm Business Duties.
The duties of an alarm business shall be as follows:
A. To install an alarm or alarm system compatible with the environment and be available to maintain the alarm or alarm system in good working oder and to take reasonable measures to prevent the occurrence of false alarms.
B. To instruct each of its alarm subscribers and/or principal occupants of the buildings or premises protected by an alarm system in the proper use and operation of the system. Such instructions will specifically include all necessary instructions in turning the alarm on and off in avoiding false alarms.
C. To provide each purchase and subscriber with a copy of the provisions of this article relating to alarm subscriber duties, false alarm assessments and appeal procedures.
D. Upon leasing or renting an alarm system:
1. To conspicuously place on the premises a tag identifying the pertinent alarm business including the telephone number to call when the alarm has been activated.
2. To maintain records of the location of these alarm systems, devices or services and the name and telephone number of the person and two alternates to be notified whenever the alarm is activated and to readily report such information to the Police Department upon request.
3. To inactivate or cause to be inactivated the audible alarm within thirty (30) minutes of the notification of its activation in the event the primary and alternate cannot be contacted or do not respond.
E. Upon leasing, renting, selling or monitoring an alarm system:
1. To establish a central receiving station in order to monitor these alarm systems.
2. To organize its central receiving station in order to be able to readily and positively identify the type of alarm and if there is more than one system.
3. To maintain records as to each of these alarm systems, devices or services which should include the name of the owner, or occupant of the premises, the name and telephone number of the subscriber, or primary person and at least two alternates responsible for responding to the premises when the alarm is activated and information concerning whether the alarm system includes an audible alarm.
4. To make notification of activated alarm systems in the manner prescribed by the Police Chief, or his designee, including such reasonable information concerning the alarm system as the Police Department may request.
5. If requested, to arrange for either the alarm subscriber, an alarm agent or other responsible representative to go to the premises of an activated alarm system within thirty (30) minutes of the activation of the alarm in order to be available to assist the Police in determining the reason for the activation and securing the premises. In no event shall there be an unreasonable delay in arriving at the location of the alarm.
F. Alarm businesses which do not monitor, maintain, service or install alarms or alarm systems shall not be subject to subsections A, B, C, D, E, or F of this section, but shall be responsible for instructing each person who purchases an alarm or alarm system in the proper use and operation of the alarm, informing each alarm subscriber or alarm purchaser to contact the Oro Valley Police Department for information regarding this Article, and advising each alarm subscriber of the problem of false alarms. Such instructions will specifically include all necessary instructions in turning off said alarm(s) and in avoiding false alarms. ((O)98-07, 03/18/1998)